Welcome to MedBell, a simple medicine & vitamins reminder and tracking tool designed to help people stay on track with their medications, never mising a dose, and providing remote oversight to ensure loved ones outside of your household are consistently taking their medications..

If you need help, have questions, or want to provide feedback, you’re in the right place.

For support inquiries, bug reports, or feedback:

Email: support@scanna.net
Response Time: Typically within 24–48 business hours

Please include:

• Your device model (iPhone/iPad)
• iOS version 
• App version (found in Settings) 
• A brief description of the issue
   

MedBell helps users:

• Scan medication, vitamins and supplement product labels
• View available information extracted from product labels - generic/brand names, dose, dosing schedule
• Track adherence history
   

MedBell is does not sell, distribute, promote or facilitate the purchase of any medical or other health and wellness products. 

• MedBell is acceptable for all ages
• The app shares prescription & supplement information only with specific peiople you elect to share with.
  

Your privacy matters.

• MedBell stores your information on your device and does not collect users' personal information
• Your loaded information is only shared when you initiate sharing. This is NOT HIPAA compliant, but we take measures to protect your data.
• Scanned labels are shared with ClaudeAi to read & extract product insights
• App engagement data is anonymously collected to improve product insights & analysis and app features to provide an improved app experience
   

View our full Privacy Policy here:
Privacy Policy URL: https://scanna.net/medbell-app-privacy-policy

Does MedBell provide medical advice?
   No. This is a reminder and tracking tool only.

Do I need an account to use the app?
   Personal tracking does not require an account. To share or monitor another user, both uysers would need to upgrade to Premium Plan, with apple login.

If you experience:

• Incorrect product information
• Scanning errors
• App crashes or performance issues
   

Please email support@scanna.net with screenshots if possible.

Scanna AI promotes responsible, informed decision-making. It does not encourage illegal activity, misuse, or unsafe behavior.

App Name: MedBell: Rx Reminder
Category: Health & Wellness / Medical
Platform: iOS
Version: 1.0