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MedBell: Rx Reminder App Privacy Policy

Last Updated: April 3, 2026

MedBell: Rx Reminder App ("MedBell", "the app",“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how information is handled when you use theMedBell mobile application (the “App”).


1. Our Privacy Principles

MedBell is built with privacy-first principles:

  • We do not track users across apps or websites
  • We do not link data to a personal user identity, unless user elects sharing
  • We do not sell or share data for marketing or advertising
  • Any data collected is used solely to read labels, provide product insights
     

2. Information We Collect

a. Information You Voluntarily Provide

You may choose to enter information such as:

  • Product scans or lookups
  • Personal dose schedules or notes
  • Historical adherence
     

This information is:

  • Not tied to your real-world identity 
  • Not used for advertising or marketing 
  • Not shared with third parties for commercial purposes, unless users elects sharing.
     

b. Anonymous Usage Data

We may collect anonymous, aggregated usage data, such as:

  • Feature usage patterns
  • App performance metrics
  • General interaction trends
     

This data:

  • Does not include names, email addresses, phone numbers, or precise identifiers
  • Is not linked to a unique user ID
  • Is used only to improve the recommendation engine, accuracy, and overall app experience
     

c. Automatically Collected Technical Data

For stability and performance, we may collect limited technical information, including:

  • Device type
  • iOS version
  • App version
  • Crash or error logs
     

This data is:

  • Anonymous 
  • Used strictly for diagnostics and performance improvements
     

3. What We Do NOT Collect

MedBellI does not collect:

  • Names, addresses, or contact details
  • Advertising identifiers (IDFA)
  • Location data beyond what is required for basic app functionality 
  • Data used for targeted advertising
  • Data shared with data brokers or marketing platforms
     

4. How We Use Information

Anonymous data is used exclusively to:

  • Read labels & extract product insights
  • Improve product recommendations
  • Enhance feature accuracy and relevance
  • Identify bugs and performance issues
  • Improve overall user experience
     

We do not use data for:

  • Advertising
  • Behavioral marketing
  • User profiling for commercial purposes
     

5. Data Sharing

Label scans are shared with ClaudeAI to read labels and extract product insights from product packaging.  We do not sell, rent, or trade user data.

Anonymous and aggregated data may be processed using trusted infrastructure providers solely to support app functionality (e.g., hosting, analytics, error monitoring). These providers are contractually prohibited from using data for their own purposes.


6. Data Retention

  • Anonymous data may be retained to improve models and app performance
  • Users control what information they choose to enter
  • You may delete app data at any time by uninstalling the app
     

7. Age Restrictions

MedBell is suitable for any age.


8. Legal & Educational Disclaimer

MedBell is a Medication reminder and tracking tool.
It does not provide medical advice, diagnosis, or treatment recommendations.


9. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last Updated” date.


10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:


Email: support@scanna.net

Copyright © 2026 Scanna - All Rights Reserved.

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